What Information We Hold and Why
When you open an account with us, we collect the details you submit — your name, contact number, email address and the payment method you use, whether that is bKash, Nagad or Rocket. We log transaction records tied to your account wallet so we can verify
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deposits, process withdrawals and resolve any disputes you raise with our support team. Device data, such as your browser type and IP address, helps us keep your login session secure and detect unusual access. We do not collect data beyond what your account activity generates. Payment
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data linked to bKash, Nagad and Rocket transfers is handled under the terms of those providers as well as ours — we do not store your mobile wallet PIN or full financial credentials on our servers. All stored data is encrypted. We retain your account records
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for as long as your account is active and for a period after closure as required by applicable rules in eligible regions. Your use of this platform and the data rights available to you depend entirely on your local law and the region from which you
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access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.